Our Compliance Process
Our Compliance Process
How Can SWHC Help with Compliance?
Still Waters’ team of seasoned coding compliance experts is adept at swiftly and efficiently evaluating coding quality and accuracy. Our staff conducts comprehensive audits, reviewing clinical documentation and assigned codes for CPT, E/M, HCPCS, Modifiers, and Diagnoses. At the conclusion of our audit, we provide detailed reporting that offers a clear view of the practice's revenue compliance, highlights any potential issues, and ensures the acquisition is a secure investment.
Our Approach
Our program is designed to strengthen your compliance and coding accuracy through expert coding services, detailed reviews, and in-depth reporting and education. We work within your framework and in line with national guidelines to provide dependable and profitable coding support.
Our performance and reputation
The dependability, knowledge, and experience of our team.
Our exceptional quality and service delivery in coding support, coding audits, and education.
Our consistency and timeliness in meeting client goals.
Our reliability in communication and service adaptability.
Our ability to partner with clients and become a trusted resource.
Our Team
Our professional coding and audit experts are highly qualified to report and educate on coding guidelines, documentation best practices and more.
10+ years in experience performing coding audits, identifying compliance risks, documenting trends, providing education, and reviewing complex and highly specialized cases.
Certified in CPC, CCS, CCS-P, CDIP, CCDS, RHIA, RHIT, CPC, COC, RN, LVN and similar credentials.
Familiar with various EMR systems (Next Gen, Meditech, Cerner, Epic, etc.).
Experience working at trauma level 1 and teaching facilities where complex and highly specialized cases are routine.
Quality Assurance
Our coders are trained and monitored for consistent compliance with all regulatory guidelines and reference tools, particularly Coding Clinic, CPT Assistant, AHIMA’s Ethical Coding Standards, and Documentation for E&M Codes as published by the AMA & CMS.
Expectations for our professional coding services are to maintain an average of 95% accuracy rate for all types of accounts coded, while maintaining a production standard that is set for each site, considering the types of records being reviewed and the complexity of the data set.